FAQ

At the moment, we only accept online orders through our website. This helps ensure secure payments and accurate order processing. If you need assistance with your order, feel free to contact us!

We have fulfillment centers in over 25 countries, so your order will be processed and shipped from the center closest to your location. This helps ensure faster delivery and reduces shipping costs!

We offer worldwide shipping! But if you want a confirmation that we ship to your country, please contact our support team for confirmation.

If you encounter any issues with your order, you can reach out to us via email at help@paxscape.com or through our contact form. We’re here to help and will respond as quickly as possible!

Once an order has been placed, you will have 24 hours to make changes or amendments. If you notice an issue with your order, please contact us immediately and we will do our best to assist before it ships.

To cancel your order, please reach out to us as soon as possible after placing it. Once the order has begun processing or shipping, cancellations may not be possible, but we’ll do our best to accommodate your request.

Since most of our prints are custom-made, we do not accept returns due to preference changes. However, if there is an issue with your order (such as damage or incorrect item), please contact us and we’ll work to resolve it.

Orders typically take 48 hours for processing and shipping. Delivery times may vary depending on your location but are usually 4 to 5 working days. You’ll receive a confirmation email with tracking details once your order is on its way.

To use a discount code, simply enter the code at checkout in the "Discount Code" field. Be sure to click "Apply" to ensure the discount is reflected in your total before completing your purchase.